Gascoigne Leather Centre Reviews
Average rating 4.5 out of 5
Gascoigne Leather Centre is Western Australia’s leading leather centre. With over 30 years’ experience, we provide a large selection of handcrafted quality chesterfields, recliner suites and contemporary sofas.
This page is actively monitored by Gascoine Leather Centre representatives.
Martin posted this on Dec 30 2015
I have just got delivery of our Gascoigne sofa and I am very impressed by the service. The guys were great and so helpful. Definitely recommend Gascoigne to everyone.
Love the personal touch
Jenny Hudson posted this on Dec 30 2015
I loved the friendly staff and sales person that spent time to find out what would fit and what would work for my family. So happy with the sofa we bought.
Real customer service
Lee Goldstein posted this on Dec 18 2015
The quality of the furniture at Gascoigne is not in doubt. When we had issues with our two lounges after four years I was expecting the usual run around and excuses for not being able to repair it. What a pleasant surprise to have REAL and EXCEPTIONAL service. Not only did Carlos turn up when he was supposed to, his manner and professionalism was exemplary.
Such a pleasure to deal with a company that understands the meaning of customer care.
A great bunch of people
Mike Carson posted this on Sep 16 2015
You seem to have a great bunch of people working at Gascoigne’s. Very polite and professional.
We look forward to many years relaxing on our new lounges.
Great Customer Service
Chris Parsons posted this on Jun 09 2015
I would like to thank Kylie (Customer Service) for her promptness in having Carlos attend to my furniture at 427 Crawford Road Dianella on 4th June 2015 as it needed some warranty work done. Carlos was very helpful and the work was completed on time. Thanks once again for your great customer service. I would certainly recommend Gascoigne Furniture to anyone.
Special Thanks to Kylie
Damian O'Neill posted this on Apr 02 2015
Would just like to thank Kylie from the renovations and repairs team for the excellent job she did arranging the repair on my Bari cushions at short notice. Even though the upholsterer was going away on leave she managed to shuffle things around to get my cushions repaired at short notice before we moved to Darwin. Her communication with me was world class, and she followed up on her commitments on time and made me feel like a valued customer.
As a previous customer service manager I know that all too often you only hear the bad news stories, and so rarely hear the good feedback, so I have gone out of my way to let you know the excellent work she has done. Whoever is her manager, give her a raise or a Bunnings voucher or something because she is a top employee.
Repeat client and very happy
Favasio posted this on Feb 26 2015
We have had 3 lounges over 25 years from Gascoigne leather centre, and have just purchased our 4th lounge suite. We have highly recommended Gascoigne to our family and friends and all have been very happy. Great Quality and Very Comfortable.
Great Recliner for our theater
S. Wilson posted this on Feb 26 2015
I purchased our leather sofa from the joondalup store, the sales people were really nice and sold us our recliner sofa, looked around for ages and got a great sofa at a great price for our theater. Highly recommended.
Special Thank You
Mrs Butler posted this on Feb 03 2015
We wanted to pass on our thanks for the outstanding service we received from the Gascoigne company, and also a very special thank you to Mr Gascoigne for going above & beyond our expectations in replacing the suite.
Professional & courteous staff
Andy posted this on Jan 20 2015
Just wanted to let you know that the team at Joondalup were excellent.
In a time where customer service ,in general, is rubbish it was really nice to go into a shop and be treated like a valued customer. Carol & Steve were fun to deal with and easy to buy from. Professional, courteous and a good sense of humour.
Hope the chair is as good as they told me it is.